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Terms & Conditions

General.

By using this web site you are agreeing to be bound by the terms and conditions set out in this policy. If you do not agree to be bound by the terms and conditions please do not continue to use this web site.
WeChillAnyCar.Com & associated parties exclude any liability, including that for negligence, for the content or products from the WeChillAnyCar.Com web site or any products sold through it, to the maximum extent permitted by the relevant law. WeChillAnyCar.Com has taken care in the development of the content on the site and to the fullest extent permitted disclaims all warranties of any kind. Use of this site and any transactions are governed by English law. Usage will be deemed to have taken place in England and subject to the jurisdiction of the English courts. All products sold are subject to 12-month guarantee (from date of sale) against seizure; leakage, corrosion and fitment providing the correct installation procedures have taken place (no consequential loss of any kind will be covered, vehicle recovery, travel expenses, mileage, labour etc).  If any of these terms are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions shall not be affected.  These terms and conditions do not affect consumer statutory rights. Errors and omissions accepted.

Warranty.

Where a warranty issue is present (see below compressor warranty for additional criteria required for compressor warranty) the replacement past must be supplied by WeChillAnyCar.Com and will be invoiced accordingly. Should a replacement not be available from WeChillAnyCar.Com then we will do out utmost to source a suitable replacement, under no circumstances will we be liable to paying for a part not supplied/approved by us (replacement sourced without our prior knowledge from automotive dealership) we reserve the right to repair, replace or refund. Upon return of failed item (with a copy of the original invoice or invoice number) credit will be arranged once inspection has been fully carried out and item agreed as warranted, should the item be deemed as not faulty (fault of installation/incorrect installation procedures/damage during installation) then the item will be returned with no credit and will remain payable to the prices on the replacement part invoice that refers. It may be necessary to return said item to original manufacturer where there decision is final and replacement part invoice remains payable.

Compressors Installation Procedure.

All compressors should be replaced once a full system flush has been undertaken followed with a replacement receiver drier/accumulator and expansion valve/orifice tube. At this time the system needs to be checked for evidence of why the original unit failed (fans working correctly, no blockages, system cycling at correct intervals, correct oil type/qty) in certain circumstances it may be necessary to change the condenser, Failure to do so will invalidate warranty.

Compressor Warranty.

Compressors that have failed may be subject to further investigation by the manufacturer in which case it will be necessary for the original invoice stating exactly what has been changed and work carried out (to also include the mileage and current mileage when part was changed) to be supplied, failure to do so will invalidate warranty from the manufacturer. Remanufactured compressors will also require the same information as above. All returned compressors must be returned with the original oil in place and capped; this is vital to ascertain why the unit has failed. These terms are additional criteria for compressors to which then the above warranty terms will also take affect.

Surcharge Returns.

All compressors that are surcharged must be returned in original packaging and the fittings must be blanked to avoid oil spillage. Upon receipt the credit for the surcharge will be raised. Invoices with surcharge invoiced along with part must be paid in full with no deduction.

General Returns.

Any products no longer required that were supplied correctly will be subject to small administration charge to cover collection costs. All items must be returned in original packaging and must be packed to avoid return damage with the carriers, failure to do so will result in no credit being raised. Items received by you damaged/incorrect will be credited in full, all damages/shortages must be notified within 48hrs of receipt any items received with damage to the outer box must be signed for as “damaged” and notified back to us for claim on carrier. Any return must be returned within 45 days if original invoice date along with copy of the original invoice, any returns received after 45 days will not be accepted.


Payment Policy.


All prices are in pounds sterling (£UK).


Not Warranted.

Consequential loss/damage or vehicle recovery of any kind.

Damage caused by poor fitment /incorrect fitment /removal /misidentified product or any other work carried out thereof.
 

Vehicle rental/leasing due to incapacitated vehicle.
 

Failed items that cannot be supplied by ourselves, in which we would credit for the original value providing item is warranted after our inspection.
 

Reasonable wear and tear.
 

Items Failed on Vehicles that have exceeding 12,000 miles from fitment date to replacement date.

During our initial visit we carry out various leak tests prior to re gassing your vehicle, this is especially important when dealing with vehicles showing very little or no refrigerant within the system as this often results in a leak being present.



Our testing equipment is very accurate but unfortunately may not detect very slow leaks which normally take days or even weeks to drain.



This would have been explained to the car owner during the initial service appointment.



The preferred method to determine a leak would be with the use of UV dye but unfortunately most vehicles do not already have this within their A/C system meaning that very slow leaks would not be apparent until the introduction of UV dye and until the UV dye has leaked leaving a visible trail only visible with a UV testing kit.



We shall introduce UV dye to your system which would aid future leak detection should a leak arise.



A £40 charge shall be required by a returning technician to carry out a leak test using a UV dye detection kit should your air conditioning performance deteriorate during the first 6 months after initial service.



Once a leak has been identified our technician would be in a position to recommend a solution and in most cases carry out an onsite repair covered by the £40 charge.



Should the problem be more serious our technician shall advise a solution and in most cases issue a full quote to carry out the repair at a future date.

 

Should WeChillAnyCar.Com be appointed to carry out a quoted repair at a later date, the £40 charge for leak detection shall be refunded and shown on the final repair invoice as a discount of £40.00, Please ask your technician for further information



A full report shall be issued during this appointment detailing the exact repair required so as to allow you to seek third party quotes.



Should a leak be detected during the initial service appointment the technician shall attempt to repair the leak if this is due to loose joints or corroded seals within the service cost.



Should the leak be more serious the technician shall issue a report detailing the repair required and in most cases offer an on the spot quote for repair at a future date.

Should a leak be detected during initial service appointment a £49.99 service fee shall still apply.

 

 

 

Warranty Details

 

Warranty cover requires that the Air Conditioning system be serviced by We Chill Any Car at 12 monthly intervals throughout term of warranty. Warranty will automatically void in the 13th month if system not serviced.

 

Parts & labour Cover:

 

All parts & labour supplied by We Chill Any Car are covered by our 3 years parts & labour warranty and are covered only against manufacture defect and NOT the following.

 

  • Wear and Tear

  • Damaged caused by third party

  • Vehicle collision

 

All warranty claims shall be fully inspected by We Chill Any Car prior to warranty work being carried out.

 

Should inspection highlight damage caused other than covered by our warranty a £40.00 call charge shall apply and a full report & quotation shall be issued to cover additional works.

 

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